With Bold360, Genesys will accelerate its vision for Experience as a Service, reimagining how empathy can inextricably link marketing, sales and service experiences for customers. Experience as a Service makes it possible for companies to listen, understand and predict customer behavior before they act to deliver more effective and empathetic customer experiences.

Unlock your CX potential 0:37 Genesys ®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. By uniting Bold360's complementary capabilities with the Genesys AI and data platform and partner ecosystem, Genesys will enable companies to deliver experiences that are fluid, context-based and The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Chosen by the largest businesses in the world and recognized by industry analysts, Bold360 is known for its leading digital capabilities, including its conversational AI, dynamic knowledge base and intuitive agent experience. Bold360 will join the Genesys Digital business unit led by Barry O'Sullivan, Genesys’ Executive Vice President and General Manager.

Bold360 genesys

Bold360 will join the Genesys Digital business unit led by Barry O'Sullivan, Genesys’ Executive Vice President and General Manager. The acquisition is expected to build on the company's momentum in the market that includes exceptional cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal Upon close, Bold360 will join the Genesys Digital and AI business unit led by Barry O'Sullivan, Genesys executive vice president and general manager.The acquisition is expected to build on the company's momentum in the market, with record-setting cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal year 2021. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.

SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys ®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered by Craig Kennedy On Tuesday March 16th Genesys, a leader in intelligent contact center (ICC), announced its intent to acquire Bold360, a leading player in the rapidly growing conversational AI market, from LogMeIn for an undisclosed sum. This blog reviews the deal and the rationale behind it.

Genesys believes that digital engagement could be the company’s third billion-dollar business, with Genesys Engage being the first and Genesys Cloud well on its way to being the second, he said. The Bold360 product contains elements of a customer data platform (CDP).

2021年3月18日 LogMeIn社から提案されているBold360の買収は、GenesysのExperience as a Service（SM）ビジョンを推進するものです。世界の大手企業が 19 Mar 2021 Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance Few corporations ship nice service due to the disjointed, 18 Mar 2021 Genesys recently announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed Bold360 by @LogMeIn delivers groundbreaking intelligence with being part of the LogMeIn family, today we're announcing Bold360's acquisition by Genesys. 2021年3月22日 Bold360先进的数字化功能将对Genesys的人工智能和数据平台以及合作伙伴生态系统形成有效的补充，有助于企业跨所有部门和渠道交付无缝衔接 Few companies deliver great service because of the disjointed, and overly-costly tech ecosystem. Today, you need: Queuing and routing Genesys Announces Intent to Acquire Bold360 from LogMeIn. The combination is set to advance its Experience as a Service vision and reimagine today's Every year, Genesys® delivers more than 70 billion remarkable customer experiences for Kan vara en bild av text där det står ”%ំ GENESYS bold360”.

The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Chosen by the largest businesses in the world and recognized by industry analysts, Bold360 is known for its leading digital capabilities, including its conversational AI, dynamic knowledge base and intuitive agent experience.

Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. Genesys will take over Bold360’s digital capabilities like its dynamic knowledge base, conversational AI, and intuitive agent experience as a part of this acquisition. The contact center solutions and cloud customer experiences business Genesys announced its intent to purchase Bold360 from LogMeIn. 2021-02-03 · Genesys, the Genesys logo Genesys Announces Intent to Acquire Bold360 from LogMeIn Genesys Report Reveals Pandemic Driving People to Seek Explore. More news releases in similar topics. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision.

Genesys Cloud. See how Bold360 and Genesys Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for Ist möglicherweise ein Bild von Text „%ំ GENESYS bold360“. Bold360 is an engagement solution platform that helps create better customer experiences.

Bold360, Boston, Massachusetts. 2.9K likes · 2 talking about this. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. Genesys will take over Bold360’s digital capabilities like its dynamic knowledge base, conversational AI, and intuitive agent experience as a part of this acquisition.
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Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed

The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.

Bold360 is a customer engagement and AI software that's the industry’s most tightly integrated live agent & chatbot solution. Learn more and request a demo! Sales: +1 (833) 564-4357

The acquisition of Bold360 seems completely aligned with the goals of the new Genesys Digital business unit. 2021-03-16 · Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys' Experience as a Service(SM) vision. Chosen by the largest businesses in the world and… With Bold360, Genesys will accelerate its vision for Experience as a Service, reimagining how empathy can inextricably link marketing, sales and service experiences for customers. Genesys®, a global leader in cloud customer experience and contact centre solutions, has announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.

Fried, Frank, Harris, Shriver and Jacobson LLP is serving as legal advisor to Genesys. Bold360, Boston, Massachusetts. 2.9K likes · 2 talking about this.